US | en
Last Updated: August 11, 2026
We review and update this cookie policy at least once a year, and more frequently when our technology stack or applicable legal requirements change. When we make changes that affect non-essential cookies, we will update the date above. Where required by applicable law, we will request your consent again before setting any newly added cookies.
We will not treat your continued use of the website as consent to changes that affect non essential cookies. If we add new cookie categories or materially expand how existing cookies are used, you will be asked to confirm your preferences through the cookie banner before those changes take effect.
HOW WE OBTAIN YOUR CONSENT
When you first visit our website, a cookie consent banner will appear that asks for your permission before we set any non-essential cookies on your device. You can accept all cookies, reject all non-essential cookies, or manage your preferences by category using the options provided in the banner.
Strictly necessary cookies do not require your consent because they are required for the website to function. For all other cookie categories (analytical, functionality, and targeting), we will only set cookies after you have given us your permission.
You can change your preferences at any time by clicking the Cookie Preferences link in the footer of our website. If you withdraw consent, we will stop setting the relevant cookies going forward, but this will not affect any cookies that have already been placed on your device. You can delete existing cookies through your browser settings.
WHAT ARE COOKIES AND HOW DO WE USE THEM?
A cookie is a small text file that is sent by a website to your browser and stored on your computer or device. Among its uses, cookies allow website operators to accumulate useful information, such as whether a user has visited the site before, and to show more relevant or personalized information when using the site.
We use cookies to help with the functioning and operation of our website, to recognize you and help us provide you with better and more relevant service, to maintain the site’s integrity and security, and generally to facilitate the purposes identified in our Privacy Policy. This may include, for example, tracking how people use our website, and collecting information about the devices used when visiting the site. They also allow us to personalize your experience by recording information about your transactions, settings, and preferences during and across your visits.
We may also use certain other technological tools on our website that perform similar or related functions, such as web beacons, tags, and pixels (sometimes also referred to as clear gifs, pixel tags, and single-pixel gifs). For ease of reference, in this Policy we also refer to these technologies using the term "cookies".
YOUR CONTROL OVER COOKIES
You can manage cookie preferences through your browser settings. Links to cookie management instructions for common browsers are provided below:
WHAT COOKIES DOES OUR SITE USE?
The cookies used on this website are categorized using the following standard types, consistent with guidance from the UK Information Commissioner's Office (ICO) and the IAB Europe Transparency and Consent Framework:
- Strictly necessary cookies: required for the basic operation of the website and not subject to consent.
- Analytical and performance cookies: used to understand how visitors use the site; require consent for EU and UK visitors.
- Functionality cookies: used to remember your preferences and settings; require consent
- Targeting cookies: used to deliver relevant content or advertising; require consent and are subject to opt-out rights under applicable U.S. state privacy laws
TARGETING COOKIES AND STATE OPT-OUT RIGHTS
We use targeting cookies to record your visits to our website and to help us display relevant content. If you are a resident of California, Texas, Connecticut, Colorado, or another state with an operative privacy law that includes an opt-out right, you have the right to opt out of the use of your personal information for targeted advertising and certain other purposes. To exercise this right, please visit our Do Not Sell or Share My Personal Information page, accessible from the link in the footer of this website. You may also manage your cookie preferences, including disabling targeting cookies, through the Cookie Preferences center linked in the footer.
We do not use targeting cookies to build profiles about individuals for purposes other than those described in this policy.
The following lists the cookies that may be placed on your computer or device when using our website:
GOOGLE ANALYTICS 4 (GA4)
We use Google Analytics 4 to measure how visitors interact with our website, including which pages are visited, how long visitors stay, and how they navigate through the site. This helps us understand what is working well and where we can improve.
For visitors in the European Economic Area and the United Kingdom, we have implemented Google Consent Mode v2. This means GA4 will only set measurement cookies after you have given your consent through our cookie banner. If you do not consent, GA4 will operate in a limited mode that uses aggregated, non-cookie-based signals only.
- Cookie duration: up to 2 years.
- Data may be processed by Google LLC on servers in the United States. We have entered into Google's Data Processing Terms, which incorporate Standard Contractual Clauses for this transfer.
- For more information, visit here.
HUBSPOT
We use Hubspot to track our website activity and personalize the user journey whilst on our site. Specifically, Hubspot is used to facilitate the collection of contact information on sign-up forms throughout our website.
- Cookie duration: up to 1 year.
- For more information, visit here.
HOTJAR
We use HotJar to analyze how visitors interact with our website. HotJar uses session recording technology that captures mouse movements, clicks, scrolling behavior, and similar activity to help us identify usability issues and improve the site experience. HotJar does not capture passwords or payment card information, and we have configured it to mask other sensitive input fields.
Because session recording involves more detailed data collection than standard analytics, we only activate HotJar cookies after you have given your consent through our cookie banner. Visitors in the EU and UK may also exercise their rights with respect to data collected through HotJar directly at hotjar.com/privacy.
- Cookie duration: up to 1 year
- For more information about HotJar's data practices, visit here.
NEW RELIC
We use New Relic to track page load times on our website.
- These cookies expire immediately.
- To find out more about the types of cookies that New Relic uses, you can visit their website by clicking here.
CLOUDFLARE
We use Cloudflare to increase the availability of our website during scheduled maintenance, instances of high-traffic, and outages.
- These cookies expire in 30 days.
- To find out more about the two types of cookies that Cloudflare uses, you can visit their website by clicking here.
COMM100
We use Comm100 to power the live chat feature on our website, which allows visitors to communicate with our sales and support teams.
- Cookie duration: up to 3 years.
- For more information about Comm100's cookie practices, visit here.
DRUPAL
We use Drupal to manage content and user experience on our website.
- These cookies expire immediately.
FURTHER INFORMATION
There is lots of information about cookies available online. For more information about cookies generally, visit allaboutcookies.org.
If you would like to know more about how we use cookies, please contact us at compliance@dixonvalve.com or by mail at 1 Dixon Square, Chestertown, Maryland 21620 U.S.A.
For more information about our practices regarding privacy, data protection, and our terms and conditions, please review the Privacy Policy and Terms of Use.